Enter a few specific keywords
that describe the information you want to find. Be sure to separate
keywords with spaces and to include relevant information, such as
product name, platform, and any error message.
Searches aren't case sensitive, and you don't need to type "and"
between keywords. The search results include documents that contain
all of the words in your query. You can narrow the number of results
you get by adding more words to your query, or you can broaden your
search by including fewer words.
Some tips on searching:
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Choose keywords carefully. Be specific and enter the most
obvious words first ("Photoshop" rather than "picture").
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Use
words likely to appear on the site (product names, tool
names, terms specific to the product or software).
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If
you want the search to include a common word (such as
"where," "at," or "and"), put the word in quotes as part of
a phrase or term ("Windows 2000 and XP") or indicate its
inclusion with a plus sign (+ how). Be sure to include a
space before the plus sign. |
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The
search results include exact matches for a keyword you
enter, not for related words or extensions. For example, if
you enter "book," the search results don't include "books,"
"bookstore," "textbook," or "booking" as matches. |
